Privacy notice
What we collect about you, why, who processes it, and how to ask us to delete it.
Who we are
This website is operated by JORealty, a real-estate office working in Ramallah, Al-Bireh and the surrounding villages. For anything about your data, use the email address or phone number on the contact page.
The inquiry form
- What we collect — What you send us yourself: your name, a contact channel (phone, WhatsApp or email), your preferred language, your country of residence if you give it, the property type and general area if you give them, and the text of your message.
- How we use it — We use it to answer your inquiry and follow it up, and to keep working with you if the request goes ahead. It is not added to marketing lists automatically, it is not sold, and it is not shared with marketers.
- Where it is stored — Form messages are stored with our hosting provider (Netlify) inside the site account, and a copy is sent to our email inbox.
- How long we keep it — We keep an inquiry for as long as it is needed to answer and follow it up, or while we are working with you, and then delete it. You can ask us to delete it at any time by email.
Who processes your data
- Our hosting provider — Hosts the pages and keeps ordinary technical logs (such as IP address, request time and browser type) for operation and security.
- Our email service — Messages you send by email arrive in the office inbox and are processed by that email provider.
- WhatsApp — If you choose to write on WhatsApp, WhatsApp’s own privacy policy applies to that conversation.
- Parties to a transaction — We may share what is necessary with a lawyer, an appraiser or another party to the transaction, with your knowledge and only as far as your request requires.
What this website does not do
We use no third-party analytics, no advertising pixels and no tracking cookies, and we show no consent banner because we do not need one. The site stores no preferences in your browser: the language comes from the page URL itself.
We never ask for original documents, ID scans or banking details through this website.
Your rights
You can ask at any time to see what we hold about you, to correct it or to delete it, using the email address on the contact page. We will respond within a reasonable time.
Talk to us directly
Tell us what you need. You will receive an initial reply in Arabic or English within 24 hours, and we then discuss suitable options with you directly.
- +972 59 979 7511
- wesamwaleed22@gmail.com
- Initial reply within 24 hours.